These are in addition to the essential traits of any hospitality employee: problem-solving, customer service, effective use of technology and time management, among others. A hotel in Times Square with 2,000 rooms will need more housekeeping shift supervisors whereas a smaller hotel with only 50 rooms may have just one housekeeping manager overseeing the department.Īs far as skills required, we've added some specific to each row. Having said that, even some of the most advanced roles and management positions can be achieved without fancy degrees through proper job training and determination.Īlso, larger properties will see more atomization of these roles. In order to get into higher paying corporate roles you'll need at least a high school diploma and likely a bachelor's degree (ideally from a hospitality school). Many corporate roles, such as marketing, finance and sales, earn more responsibility by moving from a single property to a cluster, where the role oversees that function across several properties. Here we break down the various hospitality roles and responsibilities, along with key skills that you need to thrive in each of these roles, as well as the potential career path. While we focus on the hotel segment many of these roles are similar across cruise ship, restaurants and all facets of the industry. For larger brands, and franchises, many back office roles are centralized off-property and have purview over multiple properties. Hospitality management career opportunities are broken down into two buckets: the front office (front of house), which has direct contact with the public, and the back office (back of house), which includes support roles with less frequent frontline contact. Hospitality Jobs, Descriptions and Career Paths Hotel jobs, in particular, can be incredibly diverse ranging from menial tasks to advanced data science, part-time to full time and everything in between. Hospitality professionals have a wide array of opportunities from food services to housekeeping jobs, event manager/event planning roles, and even the ones you won't find in job postings like c-suite hotel management company positions. We also share hotlinks to live job postings and reviews on popular websites like Hcareers.Īrmed with this information - and the hotel management tips and tricks on our blog - you’ll be ready to nurture your career through this challenging time. You'll see which skills you need to move up the career ladder as well as common career progressions. Below, we've broken down all of the various roles and responsibilities across different hospitality departments. Considering a role in hospitality? Looking to nurture your hospitality career by taking on new responsibilities or a new role? You've come to the right place for career advice whether you're in New York, Tel Aviv, or anywhere in between.
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